FAq

Want to know more about how to prepare yourself for bouldering, or what to expect from Beta Boulders? Check out our FAQs.

About climbing

Bouldering is a climbing discipline that involves short, fun routes designed to challenge you mentally and physically. You don’t need a harness or ropes as the routes are low and over crash mats.

Bouldering is for anyone regardless of shape, gender or age. If you can move, bouldering could be your new favourite exercise.

Anyone can turn up and fill out a registration form. If you have no experience, we recommend booking a spot on our Introduction to Bouldering session so you can learn the basics.

Like any sport, there is a level of risk but we have a few rules and recommendations to keep you safe. If you are uncertain about how to get started in a safe manner, we recommend booking a spot on our Introduction to Bouldering session.

Tracksuit bottoms, shorts or leggings with a t-shirt will do the trick. You can rent climbing shoes if you haven’t got a pair yet. We don’t allow non-climbing shoes on the walls.

Being fueled is important for any sport. We have a café on site with tasty snacks for before, during or after your session.

Of course. You don’t need anyone else but yourself to climb, but you can always meet new people while you are here.

 

About Beta Boulders

We wanted to build something unique for everyone to enjoy and are the first facility of our kind in Europe. Offering a cozy café, co-working space, fitness training and of course bouldering, we try to combine live, work and play. Don’t take our word for it – come and explore!

No, we offer a range of packages to fit any budget and schedule. You can pay per session, buy a multi-entry pass or sign up to a membership when you are ready.

You don’t need to book online for regular climbing, however we do recommend that you book the Introduction to Bouldering session online. There are a limited number of spaces so it is best to book to avoid disappointment.

You should! We offer a group discount for 4 people entering at the same time (Bring your tribe).

Yes, plus a cafe/bar to chill out after your session.

Yes, you just have to bring your own washkit and towel.

No you don´t need to bring a padlock. In case of need we sell padlocks at the reception for 40 dkk.

Yes, we have an onsite car park.

No – you can also find us in Amsterdam.

 

Online-Shop

The below rules ONLY apply to physical products bought on the online-shop, but not to Memberships, Multi-Pass, Gift Card or other services bought online. General Terms and Conditions apply to Memberships, Multi-Pass, Gift Card or other services bought online.

Return Rights

To return or exchange an item, you must send the product back to us within 14 days of the date it was received by you. All returned items must be in a suitable condition so as to be resold as new. The product must show no signs of use (i.e. including washing), and all original packing must be undamaged and unaltered. If the product and its packaging are not returned in a suitable condition, we reserve the right to refuse the return. You are responsible for the cost of all returns and exchanges unless restricted by mandatory consumer law.

Before sending us a return product contact us using the form below. Returned products must be sent to:

Beta Boulders Copenhagen
Kastanie Alle 8,
2720 Vanlose
Denmark

Damaged Package / Product

In case you have received a damaged package and/or product. Take a picture of the package before opening it from multiple angles and contact us using the form below if you believe the product was damaged in transit.

Warranty

In case you are un-happy with any of our product within 24 months of purchase due defects, contact us using the form below.

Contact the Beta Team - COPENHAGEN

or send us an e-mail to cph@betaboulders.com