Privacy policy

INTRODUCTION

Beta CPH APS (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website betaboulders.com (the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not use the Site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.

COLLECTION OF YOUR INFORMATION

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name, email address, and telephone number, that you voluntarily give to us when you subscribe to our newsletter or use our contact form. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Site.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

USE OF YOUR INFORMATION

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site [or our mobile application] to:

  • Send you a newsletter.
  • Respond to your contact request.
  • Notify you of updates to the Site.
  • Offer new products, services, and/or recommendations to you.
  • Resolve disputes and troubleshoot problems.
  • Assist law enforcement and respond to subpoena.

DISCLOSURE OF YOUR INFORMATION

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including email delivery, hosting services, customer service.

Marketing Communications

With your consent and with an opportunity for you to withdraw consent at any time, we may share your information with third parties for marketing purposes, as permitted by law.

THIRD-PARTY WEBSITES

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Site.

SECURITY OF YOUR INFORMATION

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

POLICY FOR CHILDREN

We do not knowingly collect personal data from children under 13 years or under the applicable age limit (the “Age Limit”). If you are under the Age Limit, please do not use the Site, and do not provide any personal data to us.

If you are a parent or guardian of a child under the Age Limit and become aware that your child has provided personal data to us, please contact us immediately to have their data removed.

If in any case we learn that we have collected the personal data of a child under the age of 13 years, we will take reasonable steps to delete the personal data.

OPTIONS REGARDING YOUR INFORMATION

You may at any time remove any information we possess by contacting us using the contact information provided below

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

If you simply want to cancel your subscription to our newsletter, you can always do so from the footer of each email received.

GDPR ROLES

We act as Data Controller for this Privacy Policy and all the information collected via the Site

EMAIL NEWSLETTER SOFTWARE

Mailchimp is Beta Boulders’s email newsletter software. Your data will be transferred to them for processing. Read their Privacy Policy.

OUR INFORMATION

Legal Name: Beta CPH APS
Address: Kastanie Allé 8 2720 Vanlose Denmark
Support Email: cph@betaboulders.com

Contact Us

Balance life, work and play

Climb before, during and after work: access the co-working space with every day pass, multi-entry pass and membership. Buy onsite or online.

Online-Shop

The below rules ONLY apply to physical products bought on the online-shop, but not to Memberships, Multi-Pass, Gift Card or other services bought online. General Terms and Conditions apply to Memberships, Multi-Pass, Gift Card or other services bought online.

Return Rights

To return or exchange an item, you must send the product back to us within 14 days of the date it was received by you. All returned items must be in a suitable condition so as to be resold as new. The product must show no signs of use (i.e. including washing), and all original packing must be undamaged and unaltered. If the product and its packaging are not returned in a suitable condition, we reserve the right to refuse the return. You are responsible for the cost of all returns and exchanges unless restricted by mandatory consumer law.

Before sending us a return product contact us using the form below. Returned products must be sent to:

Beta Boulders Copenhagen
Kastanie Alle 8,
2720 Vanlose
Denmark

Damaged Package / Product

In case you have received a damaged package and/or product. Take a picture of the package before opening it from multiple angles and contact us using the form below if you believe the product was damaged in transit.

Warranty

In case you are un-happy with any of our product within 24 months of purchase due defects, contact us using the form below.

Contact the Beta Team - COPENHAGEN