Have you purchased a prepaid membership at our reception and would like to benefit from our discounts online?
Step 1 – Register/Login on our website
Go to My Account page and either login with your existing online account or register to create a new account (if you don’t have one already).
If you are unsure, you can try using the Lost My Password? feature.
Step 2 – Fill Out this Form
Fill-out the form below wih your details and we will link your account at reception with your online account! You will be able to make use of all discounts you are eligible for online, once you receive a confirmation email from us.
Become part of our community
Bouldering isn’t just about pushing yourself – it’s also about having fun with friends. Check out our membership offers and find a membership that suits you!
We have a recurring membership, prepaid membership and multi–pass to suit everyone’s needs.
Bouldering can be challenging. You might feel stuck on a grade or that you’ve reached a plateau, no matter how hard you train. Or maybe you see all the training equipment but you don’t know how to use it. Sounds familiar?
We have multiple classes to choose from, aiming to have just the right one for you!
The below rules ONLY apply to physical products bought on the online-shop, but not to Memberships, Multi-Pass, Gift Card or other services bought online. General Terms and Conditions apply to Memberships, Multi-Pass, Gift Card or other services bought online.
To return or exchange an item, you must send the product back to us within 14 days of the date it was received by you. All returned items must be in a suitable condition so as to be resold as new. The product must show no signs of use (i.e. including washing), and all original packing must be undamaged and unaltered. If the product and its packaging are not returned in a suitable condition, we reserve the right to refuse the return. You are responsible for the cost of all returns and exchanges unless restricted by mandatory consumer law.
Before sending us a return product contact us using the form below. Returned products must be sent to:
Beta Boulders Copenhagen
Kastanie Alle 8,
Damaged Package / Product
In case you have received a damaged package and/or product. Take a picture of the package before opening it from multiple angles and contact us using the form below if you believe the product was damaged in transit.
In case you are un-happy with any of our product within 24 months of purchase due defects, contact us using the form below.